You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Text Message adding Photos but Stuck?

I’m trying to send Text Message with a photo but the Photo Icon does not bring up my images. It gets stuck with just the white screen and the photo icon.

Posted on Nov 22, 2019 7:13 AM

Reply
2 replies

Nov 25, 2019 11:35 AM in response to SheepDog5150

Hello SheepDog5150,


Thank you for using Apple Support Communities! I see that you're unable to view and send photos in the Messages app on your iPhone. Thanks for including a screenshot of that behavior, and I would be happy to help point you towards a resolution.


Is the issue happening when you try to send a photo to a specific contact or does it occur with all contacts? Are you able to share a photo via Messages in the Photos app instead?


I would also like to have you try the following, then let us know if you're still encountering the behavior after:


  1. Ensure you've updated your iPhone to the latest iOS: Update your iPhone, iPad, or iPod touch
  2. Force the Messages app to close: How to force an app to close on your iPhone, iPad, or iPod touch
  3. Restart your iPhone: Restart your iPhone


Cheers!

Text Message adding Photos but Stuck?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.