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When taking photos at night the light is being reflected back by the lenses of the iPhone 11 Pro Max camera

I am on my second iPhone 11 Pro Max 256gb cell phone in the last two weeks. The first was returned for a camera issue, "lens flare!" When taking photos at night the light is being reflected back by the lenses of the camera and showing on the photo! Returned the phone,tech made an exchange and still have the same problem. I compared it to another phone of the same make and model owned by a relative and the same issue. I never noticed this on my iPhone 7 Plus.


With Christmas approaching I am starting to notice them on photos of Christmas lights. This is horrible. There has to be a fix. Is there any help? Is there a recall or new lens coming out soon? So many others on this site have complained about the same.


I went back to the Apple Store here in Toledo today and was told by a staff member that all cellphones do this, this young man is sadly mistaken. I love the phone besides this problem! And this is not an issue of camera position or subject matter. It does not take good photos at night with any kind of lights in it. Please help, Apple!!


Long Time iPhone user and want to be happy with the $1,300.00 purchase I made two weeks ago!


[Re-Titled by Moderator]


iPhone 11 Pro Max

Posted on Nov 22, 2019 3:50 PM

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When taking photos at night the light is being reflected back by the lenses of the iPhone 11 Pro Max camera

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