Unresponsive Screen - iPad Pro 12.9 iOs 13.2.3

This is a well known issue here in these iPad communities.

Take a look at these ongoing, long standing, longer posts on the subject of this intermittent, unresponsive touch screen issue below.

This issue has been going on for a full year, now!

There is STILL no “official” confirmed solution/fix from Apple, to date!

None.

That is because this issue is either STILL only affecting a growing, but still very small minority of iPad Pro users OR iPad Pro users are simply NOT reporting this issue enough here in these official Apple iPad support communities OR simply NOT posting enough feedback to Apple about this intermittent, unresponsive iPad Pro touch screen issue to alert the proper responsible and cognizant Apple employees and teams and get them working on this iPad Pro touch screen problem.

Look at these ongoing post links below.

iPad Pro touch screen intermittent unresp... - Apple Community

https://discussions.apple.com/thread/250085450

iPad Pro screen unresponsive - Apple Community

https://discussions.apple.com/thread/8658399

iPad Pro 12.9” not responding to touch in... - Apple Community

https://discussions.apple.com/thread/8396370

The best you can do is continue alert Apple to this growing issue.

The only way to get Apple to, DIRECTLY, listen to you is to use their feedback portion of their website.

iPad Feedback

http://www.apple.com/feedback/ipad.html

Cognizant Apple employees read ALL feedback generated from all of the various feedback pages and transfers the data to the proper and responsible Apple teams and personnel , but NO Apple employees will ever respond with any type of direct, individual replies from the feedback you post.

You can post multiple feedback to these feedback pages.

The more users that post product feedback about any product issue, the faster Apple is made aware and starts working on a fix/solution for a future software update.

Also, you may want to phone contact Apple, directly in Cupertino, California, and calmly talk to an Apple customer service employee about this issue via the link below.

https://www.apple.com/contact/

Good Luck to You!

Hello,

Try resetting iPad's settings in Settings > General > Reset > Reset All Settings. Be certain you do not select Erase All Content and Settings as this will erase all of your information. It is a good idea to perform a backup of your iPad prior to resetting its settings.

I had this problem on the newest iPad Pro 12.9 I bought in oct 2018. I finally got so frustrated I took it in to Apple and they replaced it after a DFU. The new one was ok for awhile but it started to have the same problems. Since I got it at the end of my one year warranty I knew I wouldn’t be able to replace it for free.

Well, I updated to 13.2.2 iOS and the problem has completely gone away. So it’s only been less than two months but so far I haven’t seen any of the unresponsive glitches that were occurring before upgrading.

You are the only one reporting this.

I suggest you give it more time.

Many, MANY more users still reporting this intermittent, unresponsive touchscreen issue is still ongoing in both iPadiOS 13.2.2 and iPadOS 13.2.3.

There has been NO confirmed fix or solution for this touchscreen problem/issue/bug forthcoming from Apple, to date.

Apple engineers have yet to solve this issue.

Nothing is going to solve this issue.

Absolutely nothing.