Books Won't Open - MacOS Catalina - Apple Books can’t access your library.

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enviroedge Author

Level 1

9 points

Books Won't Open - MacOS Catalina - Apple Books can’t access your library.

MacOS Books won't open:

Apple Books can’t access your library.

Make sure the disk containing your library is connected, then click Try Again.

Library Location: /Users/myusername/Library/Containers/com.apple.BKAgentService/Data/Documents/iBooks

You can also reset your library, then sign into view and re-download your purchased books.

This happened a few weeks ago and the following worked:

turning Books off in iCloud and restarting.

turning Books on in iCloud again.

This time it hasn't helped.

Any ideas?

Cheers Rob

MacBook Air 11", macOS 10.15

Posted on Nov 23, 2019 4:49 PM

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Answer 1

Best reply

enviroedge Author

Level 1

9 points

Nov 28, 2019 12:24 PM in response to enviroedge

I solved this by deleting all files in "Library/Containers/com.apple.BKAgentService/Data/Documents/iBooks" folder and restarting.

(Library is hidden in home directory Shift+Command+. to see hidden files and navigate there

or in Finder use GO > Go to Folder > Library/Containers/com.apple.BKAgentService/Data/Documents/iBook)

I hope this helps someone else.

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Answer 2

Docdigit

Level 1

13 points

Dec 1, 2019 6:24 AM in response to enviroedge

I followed this up to the point where you delete everything in /iBook. Instead, I checked the Downloads, Temporary, and Updates folders and deleted only what was in there. That fixed it.

Thanks for the lead!

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Books Won't Open - MacOS Catalina - Apple Books can’t access your library.

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