16" MacBook Pro, no speaker sound in Windows 10

Question

Level 1

12 points

16" MacBook Pro, no speaker sound in Windows 10

I have a 16 inch MacBook Pro and am unable to get any sound from the speakers in Windows 10 Pro (Creators Update). Everything else seems to work well. I've reset NVRAM, repaired Boot Camp (using latest version), and attempted to update/reinstall the drivers from within Windows several times.

I can get audio via the headphone jack in Windows, and speakers play (beautifully) in macOS. Is there a problem with the Boot Camp drivers that hasn't been remedied yet? Suggestions appreciated!

Windows, Windows 10

Posted on Nov 23, 2019 6:07 PM

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Answer 1

JeffPK Author

Level 1

12 points

Nov 26, 2019 8:27 PM in response to Loner T

Just wanted to follow up and say that after trying the above steps and everything else I could think of, I went ahead and did a full reinstall using 1809v2 ISO. All appears to be working well now.

Not sure if this was the original problem or something else happened along the way, but thanks for the suggestion. And heads up for anyone else installing Windows 10, to perhaps use this earlier version... (at least until the post 1903 issues get resolved).

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Answer 2

mista-dj

Level 1

4 points

Jan 2, 2020 11:04 PM in response to Loner T

Got it.

Thanks Loner T.

I reset SMC and NVRAM and installed 1909 again for what seems to be the 20th time, and it's working.

Thanks again, as I really gave up hope.

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Answer 3

Loner T

Level 9

59,566 points

Jan 3, 2020 5:25 AM in response to mista-dj

mista-dj wrote:

I reset SMC and NVRAM and installed 1909 again for what seems to be the 20th time, and it's working.

Very nice!

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Answer 4

Loner T

Level 9

59,566 points

Nov 24, 2019 3:07 PM in response to JeffPK

JeffPK wrote:

I wasn't provided access to that version via MS site - not sure why not if its the latest one.

You do have the latest ISO - November 2019 (1909) instead of 1809 (October 2018). There are some issues with the ISO from 1903 onwards with Macs.

Either way I would rather not re-install everything from scratch again (including Windows 10 Pro update, which may overwrite 1809v2 anyway, and a variety of applications), given how many hours invested in that already :-0

Understood. You do have the correct driver, but you can try to re-install the same driver. Also, try a SMC Reset.

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Answer 5

Loner T

Level 9

59,566 points

Nov 24, 2019 4:53 AM in response to JeffPK

Do you have any Audio devices in Windows Device Manager?

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Answer 6

Loner T

Level 9

59,566 points

Nov 24, 2019 8:54 AM in response to JeffPK

Do you have access to W10 1809v2? If yes, can you test re-installing W10 and testing your Audio?

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Answer 7

Loner T

Level 9

59,566 points

Jan 2, 2020 7:54 PM in response to mista-dj

Remove any existing Windows installation, disconnect all external peripherals, reset SMC and NVRAM, and try 1909. If it does not work, repeat the same steps with 1809v2.

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Answer 8

JeffPK Author

Level 1

12 points

Nov 24, 2019 7:39 AM in response to Loner T

Thanks for the response. Yes, I do, and everything appears to be in order. I'm including a screen cap showing what I see for the speakers. One thing that I'm curious about is the 9/4/2018 driver date, version 6.1.7100.0. Given this MacBook Pro has very new speakers, I would assume there would be new drivers as well, but this is what was installed using the latest version of boot camp...

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Answer 9

JeffPK Author

Level 1

12 points

Nov 24, 2019 9:07 AM in response to Loner T

I wasn't provided access to that version via MS site - not sure why not if its the latest one.

Either way I would rather not re-install everything from scratch again (including Windows 10 Pro update, which may overwrite 1809v2 anyway, and a variety of applications), given how many hours invested in that already :-0

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Answer 10

mista-dj

Level 1

4 points

Jan 2, 2020 6:43 PM in response to JeffPK

Same problem.

Tried windows 10 home with 1909 and 1809v2 and no audio.

I've tried several times with no luck.

This was meant for use mainly with gaming, and it's annoying I'm going to have to use headphones as that's the only way I can get audio.

Hope someone finds a fix.

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Answer 11

mista-dj

Level 1

4 points

Jan 15, 2020 4:43 AM in response to mista-dj

Forgot to mention. If you have access to a windows machine to prepare the drive, this would make it much easier. If you don't, then I understand it's a hassle to install a VM to install windows, just to prepare the drive, then blast the VM.

But if you have access to windows, the process really is simple easy and quick to do.

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