MacBook Pro 16 inch battery life

I have the i9, 5500M, 64BG, 1TB config, cam last Friday.

Considering I spend £3,666 on this I'm far from happy and feel lied to about the battery. Is there a way we can force apple to extend warranties etc due to not being able to take into apple to look at ?

My battery lasts 4 hours max

Here problem as well; I bought the MacBook Pro 16' a week ago and the battery till now is much worse than I was expecting. Less than 4 hours with light use (safari/ zoom/ keynote/ ms word / mails). Quite disappointed, as my MacBook pro 13' 2016 was doing much better.

Actually I haven't replaced the laptop nor the battery, but I will come back to the apple store as soon as they re-open (after covid emergency) because some pixels (5-6) on my screen are now black.

What an unlucky machine! At least I've done the apple care... hope it should be covered.

Apparently as the user DPJ stated, Spotify is also on the list...; it's definitely surprising given that mac has been a go to brand for editing and I and another friend who recently bought one definitely bought one of the more max versions of it with that also in mind.

Honestly it sounds like an Apple employee post. No one is arguing the excellence of the product, the design, the build quality, etc. I love this machine and when I look at a high end win computer I say "man, it's so ugly and made of plastic".

However, as I said in the beginning of this thread, mine drains 1% battery every 2 minutes with brightness 70% and nothing open. All the applications killed, only showing the desktop. This is far away from the 11 hours, and I challenge anyone to say that it's not true.

I don't know if you have the same battery draining as me, but apparently there are other people that are suffering the same issue. It may be related to a certain SN and production stock. Maybe you're not suffering as us and that's why you don't feel the same frustration

I am also having battery life problems. I had assumed it was my heavy use of iMovie (changed work format during Coronavirus quarantine), but I haven't been in iMovie at all today and after 4 hours of basic use (emails, Word, some browsing...) I'm at less than 20%. When I checked the screen brightness it was at probably 90%, and how in the world are you supposed to see the screen if you take it way down? This is ridiculous. Seriously. How is this even an acceptable standard for screen brightness? And if you need to keep it at 80-90% to see it (which is ridiculous), why wouldn't the battery be calibrated to operate in those conditions?

So I actually normally set my screen brightness at 75% or 80% (Not sure where I find the actual percentage?) And I am familiar with - and meticulous about - closing applications when I don't need them in that session. I received this MacBook new from Apple just 16 days ago, and I already have 22 battery cycles on it. That seems a little high, don't you think? My old McBook Pro 15" (2015) got WAY better battery life, even as it was starting to have other problems. And as for the AMD discrete GPU thing, I have no idea that what means. And I use Chrome, but I used Chrome on my old MacBook, and never had problems. And besides, using Chrome should not reduce my battery life by more than 50%. I'm just wondering why this is an issue for others. I was thinking it might just be a faulty battery in MY computer.

Wow. That was pretty rough reply. I'm "defending" Chrome b/c Safari would sometimes crash or take too long to load things on my old MacBook. So when my nephew (who IS a tech guy) suggested I switch to Chrome, I did, and everything worked better.

I was just asking for help, and not sure why you would respond the way you did. I'll just go to Apple for help.

"I was just asking for help, and not sure why you would respond the way you did. I'll just go to Apple for help. "

Please go back and check your original post. You weren't asking for any help. You were slightly ranting saying it's ridiculous for a battery to die so fast. There was nothing in either of your posts that asked for help. I offered help anyway and you defended Chrome without understanding how your own computer works. Yeah it's better that you take it up with Apple. 🤷‍♂️

I just bought a 16 inch MacBook Pro, brand new. I have wasted hours trying to get this fixed, waiting on the phone, talking to Apple customer service people.. No one could give any method that would fix the fact that the battery drains from fully charged way down in just 2-3 or 4 hours of simple web reading or email reading. Nothing high tech about what I have been doing. And it drains sometimes overnight and gets very hot at times. I have asked to return it.

I am a paramedic working in a Covid-19 environment now and I desperately need this for work. Finally, after days, Apple said they would send a replacement but took my credit card, saying it was only in case I did not return the one I have now (not even a month old). Well, guess what? They put the credit card into my bank account so now I am overdrawn and I have yet to hear when my replacement will be here. Until I return the one I have, the hold on my checking account means I cannot use my checking account because it was almost a $3,000 computer. They charged me incorrectly as well leaving out that I paid $200 of the cost with an Apple Gift Card! I do not have that much in my account since I spent. lot on this **** computer. So I have no money to get gas if I have to go to work. I am besides myself. One should not save and save, buy such an expensive computer, only to waste hours and hours of time because the product is faulty. I am beyond disappointed and honestly, though a MAC fan for all my life, I doubt I will ever buy an Apple product again. The customer service situation is more delayed perhaps because of coronavirus, but there is no excuse for the entire situation here. I am very angry!

** update **

Running office apps, through a browser - the battery has gone from 100% to 60% in an hour. 40% drop in an hour. Looks like i'll be recharging again in a few hours time.

I never believe the marketing hype about battery life, and would be happy within even half that time, but less... not good enough Apple. This needs sorting

@DPJ. I maxed out everything apart from the SDD drive in the belief I was purchasing a beast of a machine. I appreciate you input but even using Safari, which by the way shows up within the ‘high usages’ battery window.

from what I’ve read in this forum, and watched online it seems we the consumer by into the idea of great, only to be confronted with... oh it’s because you have this chip, or your using this software. If this isn’t a pro machine, that can run and do as it’s advertised then it needs to be addressed and advertised for what it is. To add salt to the injury, I’ve also got the kernel crash thing happening when the machine goes into sleep mode. Oh wait a minute, that’s because I have it attached to a monitor. Please Apple, enough is enough.

Wait, What?

you were able to exchange the one that was mis-behaving for full credit toward a new one. That is EXCELLENT Customer Service.

And by your own admission the new one works perfectly.

Why are you continuing to bash Apple? Your problem is completely solved! You should be a Happy Customer.

Try getting that sort of service from your car dealer, for an item costing more than ten times more money.

You must work for Apple Grant. It is NOT good customer service to have A customer have to spend 30ish hours on the phone with different people, including senior advisors who cannot solve a battery problem in a brand new machine. In the end, after two weeks of owning the brand new faulty computer, yes for which I paid almost 3 grand, yes, after hours and hours of Aggravation and being unable to do my work, I did finally get permission to exchange the old new one for a new one WITHOUT such problems. In the meantime, they put a hold on my checking account and I had to borrow money for gas and food during responding to this pandemic. They told me the charge they put on my account would NOT affect it. It did.

In the end, someone at Apple did the right thing. But I think the issue should not have existed in the first place and when it did, it should have been solved immediately, not take weeks and hours of my time.

Further, clearly there is a problem with batteries and some overheating and charging issues. I found numerous complaints and not only here on this Apple site. And if you think someone from Apple does not read these, you are nuts! Of course they do. I asked.

In what way is it against forum rules to complain about a problem? I think it's every person's right to be upset, especially seeing as this is a big problem that a lot of people are quite annoyed about. I'm sure the price point of Dell is a lot lower than mac, so for a certain price product you also expect it to work a certain way. The problem is definitely companies that force people to basically threaten them before taking action about faults in the products that they sell which are still under warranty, a company that doesn't replace a product that's under warranty and faulty shouldn't be in business and to applaud them for basically just giving a person what they paid for is a bit over the top.

It also disproves your theory about the graphics cards if correct.