Apple’s Worldwide Developers Conference to kick off June 10 at 10 a.m. PDT with Keynote address
The Keynote will be available to stream on apple.com, the Apple Developer app, the Apple TV app, and the Apple YouTube channel. On-demand playback will be available after the conclusion of the stream.
The Keynote will be available to stream on apple.com, the Apple Developer app, the Apple TV app, and the Apple YouTube channel. On-demand playback will be available after the conclusion of the stream.
Last week I got the new 16" MacBook Pro and most things are working well. I get to work this morning and plug it into my dock with my 24" 4k screens (2) and it works fine until I close the computer for clamshell mode. It freezes then. I can move the mouse but nothing responds including the MBP when opened back up.
Anyone else having this?
Although I have not studied the problem as well as the others on this post, I have found my new 16" MBP hooked to my CalDigit TS3+ locked up when I go to work with it in the morning, of course it went to sleep at night. Also, it won't even shutdown without disconnecting the TB3 cable to the dock. Apple, please help get this fixed! This ruins my remote utilization of this setup.
In my case: I had already enabled that setting, I don't allow them to go to sleep because of problems with screen orientation on wakeup (i.e. screens out of order). So this has no effect on me RECONNECTING my laptop in clamshell mode to the TS3. I can disconnect without an issue.
Hopefully, 10.15.3 will come along soon. Though, we haven't had anymore betas since mid-December. Last year the final release of 10.15.3 came out at the end of January. I see that Apple sells the CalDigit TS3+ so it's not like it's an out of date peripheral.
Has there been any solution to this? My external screen or computer does not freeze but it flickers every 5 seconds which is annoying to say the least.
Quite a bummer to buy the top of the line MBP 16" and have this problem upon coming home.
Looking forward to some sort of solution.
I am also having this issue on new 16" when connecting directly to Dell 27" 4K (P2715Q) using either of 2 USB-C to display port cables. I use external dell in addition to the built in one and it works perfectly after initial boot. However, once laptop sleeps and is awoken again, the both built in and external keep flashing like they are constantly changing resolution. If I unplug the usb-c to display port cable I can use the built in monitor.
Typically I have to reboot, though one time I have had luck plugging it in and out to different ports and it finally worked without reboot. One of the cables this happens with is a brand new QGeeM USB C to Displayport Cable, 4ft 4K@60HZ Thunderbolt 3 to Displayport Cable.
I also tried clamshell once and the computer froze with a glitched screen and rebooted after about 20 seconds.
This monitor worked just fine on my 15" running Mojave using same cables. I did restore this 16" from time machine backup of the 15" FWIW.
Really hope this is a fixable MAC OS issue!
Thanks
You are running into the same problem we all are. The 16 inch MacBook Pro really is a power user computer. But the problems that it has with docks and other devices make you question whether it is really worth it or not.
The more people we can get to report the problem, the faster I believe it will be fixed.
Hi everybody, so I have 16" Macbook Pro (2,3 i9 ; 8GB graphics) and when I connect 4 external displays(only FHD) it's freezing, and when I run som videos with Quicktime, or VLC I have drop frames or it's freezing for a second or two. Does anybody have this issue?
Are you using the Caldigit TS3+ to connect your screens?
The matter we are having is that the computer is completely frozen and must be restarted (or it restarts on its own) when connected to the the TS3+ and in clamshell mode.
The issue you may be having, and I've seen this on the Mac Mini, is the refresh rates between the computer and the screens are not syncing.
If that sounds similar try changing the sync resolutions in the display panel or use an app like Display Menu to adjust resolutions and refresh. It works very well and made the mac mini appear to be very smooth on animation and video.
January 15 update. I installed the latest beta 2 of 10.15.3 (19D62e) and the problem with the CalDigit TS3+ and the 16” MacBook Pro still exists. I reset the NVRAM (PRAM) and the SMC and the problem did not go away with the update.
Maybe you will have better luck if you try!
Did anybody have success with 10.15.3 and the CalDigit TS3+
I have not tested the final release of 10.15.3 yet
I purchased a new CalDigit TS3+ from Apple just to see if it would make any difference and it did not. I did update the firmware on both of mine and it also made no difference.
I bought another screen just so I could have two of the exact same screens to see if it would help. It did not.
I did try more tests and I found that if I only have 1 screen connected, clamshell mode worked fine. It did not matter which port I connected to (USB C or Display port), neither had problems. It's only when two screens were connected that it couldn't figure out what to do and crashed going into clamshell mode.
Thanks for the good news and update bryce! Can you list which steps you did to get it to work? Which versions of macOS are you on? I will test out clamshell later when I am at home - so far, have been running my laptop open.
Thanks for the update. I updated my firmware and OS, went home, and my laptop still froze upon clamshell mode... What resolution do you have your monitors set to?
For the record, I'm using three 4K monitors. Two through the TS3+ (DP to DP and DP to USB-C) and one monitor directly (USB-C to USB-C).
This morning I plugged in my 16" MBP, already closed, and it worked for the first time. This gives me hope that it's resolved!
I updated to beta 1 of 10.15.3 and now I get this when it reboots while in clamshell mode:
I just updated to
It actually is running very cool too compared to when the lid is open.
16" MacBook Pro and CalDigit TS3+ Freeze
