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I can not turn on iCloud Keychain on my iPhone

I can not turn on iCloud Keychain on my phone. It is turned on on my Mac and my iPad. When I try to turn it on, on my phone it gives me the swirl and shows back up as off.

iPhone 11 Pro Max, iOS 13

Posted on Dec 1, 2019 5:15 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 4, 2019 2:07 PM

Hi there, RichRob615.


I see that you're having difficulty setting up iCloud Keychain on your iPhone. When you try, it only buffers, and the backup setting is turned off. I'm glad to help with this.


Set up iCloud Keychain -- Review the information in this article to be sure you've set it up correctly. 


If everything is set up correctly on your iPhone, turn off all three devices, then restart your Mac and iPhone again to see if you're able to complete setting it up.

Restart your iPhone, iPad, or iPod touch

How to turn your Mac on or off


Let me know how that goes, and take care!

3 replies
Question marked as Top-ranking reply

Dec 4, 2019 2:07 PM in response to RichRob615

Hi there, RichRob615.


I see that you're having difficulty setting up iCloud Keychain on your iPhone. When you try, it only buffers, and the backup setting is turned off. I'm glad to help with this.


Set up iCloud Keychain -- Review the information in this article to be sure you've set it up correctly. 


If everything is set up correctly on your iPhone, turn off all three devices, then restart your Mac and iPhone again to see if you're able to complete setting it up.

Restart your iPhone, iPad, or iPod touch

How to turn your Mac on or off


Let me know how that goes, and take care!

Dec 11, 2019 6:08 AM in response to RichRob615

Thanks for trying those steps and getting back to us, RichRob615. It's appreciated. I have a couple more steps for you to try, then.


Get help with iCloud Keychain -- This article has great help steps to use when you're having difficulties with iCloud Keychain. This particular section deals with setting up iCloud Keychain on a new device. If this isn't your case, scroll back up to the top of the article and have a look at the other issues.


Get back to us when you're able.


Cheers!

I can not turn on iCloud Keychain on my iPhone

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