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I cannot get mail on my iphone 8. Keep getting this message.

iPhone 8, iOS 13

Posted on Dec 1, 2019 7:04 PM

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Posted on Dec 1, 2019 8:00 PM

I have not had an account with att in years. My email is with sbcglobal. I am not sure why I am getting this error message.

FYI ... SBCglobal merged with AT&T back in 2005 ... so technically, you do have an AT&T email account, thus the error message. One quick way to tell is to enter your "SBCglobal" email address into the following article's link to see what IMAP & SMTP servers are used by your email account: Mail Settings Lookup - Apple Support

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Question marked as Best reply

Dec 1, 2019 8:00 PM in response to Milberry

I have not had an account with att in years. My email is with sbcglobal. I am not sure why I am getting this error message.

FYI ... SBCglobal merged with AT&T back in 2005 ... so technically, you do have an AT&T email account, thus the error message. One quick way to tell is to enter your "SBCglobal" email address into the following article's link to see what IMAP & SMTP servers are used by your email account: Mail Settings Lookup - Apple Support

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