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Level 1

4 points

One purchased movie not playing on Apple TV?

Anyone have any solutions as to why one purchased movie (The Lego Batman movie... of course the one that my four year old wants to watch!) won't play on Apple TV when all the others do? It has played in the past, but now I get a "An Error occurred loading this content" message.

It plays fine on my laptop.

Posted on Dec 3, 2019 9:53 AM

Best reply

QuickPost

Level 10

103,335 points

Posted on Dec 3, 2019 12:41 PM

Hello,

I suggest that you reach out to Apple for assistance.

Contact AppleCare

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One purchased movie not playing on Apple TV?

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