Movies won’t play after purchase
Several movies I have purchased on Apple TV seem to download but when I press play an error message continues to show up.
I’ve restarted and reset the Apple TV device several times now. Any suggestions?
Apple TV
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Several movies I have purchased on Apple TV seem to download but when I press play an error message continues to show up.
I’ve restarted and reset the Apple TV device several times now. Any suggestions?
Apple TV
Apple TV is a streaming device, with the current models only storing apps. If the content is unable to play then that indicates an issue with the connection.
Check current internet connection using speedtest
Make sure DNS is set to auto (settings - network)
If on wifi try ethernet
To see a current status of the network get a report from istumbler, netstumbler or similar. Look for signal strength, noise, nearby networks
Test on another network
Apple TV is a streaming device, with the current models only storing apps. If the content is unable to play then that indicates an issue with the connection.
Check current internet connection using speedtest
Make sure DNS is set to auto (settings - network)
If on wifi try ethernet
To see a current status of the network get a report from istumbler, netstumbler or similar. Look for signal strength, noise, nearby networks
Test on another network
Movies won’t play after purchase