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Why can I no longer preview songs in the iTunes store?

Since "upgrading" to Catalina, there seems to be no way to preview music on the iTunes Store. Works on iPhone and iPad, but not on MacOS Catalina. Seems to me that Apple has taken a step away from customers like me that buy music.

Posted on Dec 3, 2019 12:29 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 6, 2019 1:51 PM

Hello plimagt3 and welcome to Apple Support Communities.


I see you're having an issue playing sample content in the iTunes Store.


First, make sure that you are running macOS Catalina 10.15.1.


Keep your Mac up to date - Apple Support


When in the iTunes Store section of the Music app, if you choose an album, you should be able to place the cursor over the track number and have that change to a Play symbol, allowing you to sample the track.


If you don't have that ability and have already updated to 10.15.1, reach out to Apple Support for additional options.


Contact - Official Apple Support


Cheers.

3 replies
Question marked as Top-ranking reply

Dec 6, 2019 1:51 PM in response to plimagt3

Hello plimagt3 and welcome to Apple Support Communities.


I see you're having an issue playing sample content in the iTunes Store.


First, make sure that you are running macOS Catalina 10.15.1.


Keep your Mac up to date - Apple Support


When in the iTunes Store section of the Music app, if you choose an album, you should be able to place the cursor over the track number and have that change to a Play symbol, allowing you to sample the track.


If you don't have that ability and have already updated to 10.15.1, reach out to Apple Support for additional options.


Contact - Official Apple Support


Cheers.

Why can I no longer preview songs in the iTunes store?

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