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Very Slow Performance from Mac Mail App and Gmail on Safari

I have having two pretty distinct issues, both stemming from email access.


Catalina 10.15.1

Safari 13.0.3

Mail 13.0


First, when I use my gmail account via Safari, it is otherworldly slow. To click from one email to another sometimes take five or more seconds.


Similar functionality from the Mail app, especially when going back and forth from the regular view to the unread only view.


Needless to say I am not used to this performance. I have read a few things that say it has been since Gmail updated its interface. I have zero issues when running my email accounts through Chrome. I can have my work G-Suite on one identity, as well as three personal G-Suite domains and a personal gmail with no hiccups at all.


I have tried to clear different caches from what I could find on the forums and read of the net. It has not helped one bit though. It is also worth nothing that I am on a fresh install of Catalina. I have also disabled all extensions form safari.


Any suggestions or troubleshooting would be much appreciated.

MacBook Pro 15", macOS 10.15

Posted on Dec 3, 2019 9:21 PM

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Question marked as Best reply

Posted on Dec 4, 2019 12:29 PM

See if it works in the Safe Mode.


Safe Mode - About


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply. After pasting the report in a PasteBin page, go to the top of the page, and copy the address in the URL bar. Paste that in a new reply.        Pastebin


Etrecheck – System Information


Web site version if required.  https://etrecheck.com

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2 replies
Question marked as Best reply

Dec 4, 2019 12:29 PM in response to twgoodwin

See if it works in the Safe Mode.


Safe Mode - About


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply. After pasting the report in a PasteBin page, go to the top of the page, and copy the address in the URL bar. Paste that in a new reply.        Pastebin


Etrecheck – System Information


Web site version if required.  https://etrecheck.com

Very Slow Performance from Mac Mail App and Gmail on Safari

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