Music interruptions every few seconds while playing over bluetooth

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Level 1

8 points

Music interruptions every few seconds while playing over bluetooth

I replaced my iphone 7 by an iphone 11 PRO and now I noticed I have music interruptions while playing spotify music through bluetooth on my Jabra speaker.

With the Iphone 7 I never noticed any issues, with the Iphone 11 PRO the music stops every few seconds for almost a second or less.

The issue is not about bluetooth pairing.

The Spotify music is downloaded on the device, i.e. spotify is most likely not the issue.

It looks like other users are experiencing similar issues.

iPhone 11 Pro Max, iOS 13

Posted on Dec 4, 2019 7:45 AM

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Answer 1

Dec 4, 2019 7:50 AM in response to eahedho

If you didn't unpair the speakers by "forgetting" them in the iPhone and reset the speakers to factory settings, then restarting your phone and re-pairing them it is all about Bluetooth pairing. Pairings do not migrate from one devices to another.

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Answer 2

eahedho Author

Level 1

8 points

Dec 4, 2019 8:13 AM in response to Lawrence Finch

The pairing of my new Iphone 11 with Jabra speaker was successful and the old iphone 7 is completely deleted.

Also my Jabra speaker is paired with multiple devices which was never an issue in the past.

It looks to me that the Iphone 11 bluetooth connection is not very reliable or (more) sensitive to interruptions.

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Answer 3

Dec 4, 2019 8:14 AM in response to eahedho

Make a genius bar appointment to have your phone checked out. Bring the speaker along to demonstrate the problem-->Genius Bar Reservation and Apple Support Options - Apple

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Music interruptions every few seconds while playing over bluetooth

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