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Music doesn’t stay downloaded

When I buy a song from iTunes, it downloads, everything seems fine.

Later on, could be couple months, it shows my music that I purchased, but I have to download again, using up more data.

Why does it do this and how can I just make it STAY downloaded.

p.s. I do not use the cloud for storage.

iPhone 8 Plus

Posted on Dec 4, 2019 10:43 AM

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Question marked as Best reply

Posted on Dec 7, 2019 3:32 PM

Hello ChairRail,



Thanks for that info and for choosing the Apple Support Communities. If I understand correctly, you are having an issue with songs you purchased from the iTunes Store on your iPhone. To help with this, please go to Settings > Music and see if Optimize Storage is enabled and then test your situation again.



How to check the storage on your iPhone, iPad, and iPod touch

Add and download music from Apple Music or the iTunes Store



Cheers!

1 reply
Question marked as Best reply

Dec 7, 2019 3:32 PM in response to ChairRail

Hello ChairRail,



Thanks for that info and for choosing the Apple Support Communities. If I understand correctly, you are having an issue with songs you purchased from the iTunes Store on your iPhone. To help with this, please go to Settings > Music and see if Optimize Storage is enabled and then test your situation again.



How to check the storage on your iPhone, iPad, and iPod touch

Add and download music from Apple Music or the iTunes Store



Cheers!

Music doesn’t stay downloaded

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