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iTunes doesn't open error code 13010

I keep my media files on a samsung usb flash drive on my 2015 13" mbpro and iTunes suddenly won't open.


I rely on it to teach my dance classes, so I am kinda panicking.


I also got the message that the library couldn't be backed up before this occurred. Usually when that happens it means I don't have enough space on my hard drive, and I deleted stuff and its good, but iTunes never did not open.


I checked the samsung and the music is there, and I can play one song at a time.


Any help???


Thanks


MacBook Pro 13", macOS 10.14

Posted on Dec 4, 2019 3:45 PM

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Posted on Dec 11, 2019 11:11 AM

I have this problem and it disappears after I perform a SAFE boot (hold down shift key when starting up MAC) and then restart normally. This doesn't solve the problem as it recurs after a period of time. I keep my files on a local network drive and sometimes iTunes can't seem to find its library. Can't prove but I think this is related.

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Question marked as Top-ranking reply

Dec 11, 2019 11:11 AM in response to dlewinski

I have this problem and it disappears after I perform a SAFE boot (hold down shift key when starting up MAC) and then restart normally. This doesn't solve the problem as it recurs after a period of time. I keep my files on a local network drive and sometimes iTunes can't seem to find its library. Can't prove but I think this is related.

iTunes doesn't open error code 13010

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