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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
My iPhoneX is turned on but the screen is black. I am able to hear notifications and see them on my watch but not the phone. I have tried a force restart and still nothing. The closest Apple store is over an hour away so I am looking for a fix until the weekend.
iPhone XS Max, iOS 13
Hello sandrashack,
Thanks for reaching out to the Apple Support Communities! I understand that you have a black screen on your iPhone. I'm happy to help you find some information.
Here is a resource that can assist you:
If your iPhone, iPad, or iPod touch won't turn on or is frozen
If you have an issue after reviewing the link, please let me know.
Have a great day!
iPhoneX - Phone is on, screen is black
