Can't add Yahoo email account to iPhone

I've been accessing my Yahoo mail account through the iOS Mail app for a long time. Yesterday I changed my Yahoo email password, and couldn't get the password updated in Settings. It kept saying the password was incorrect even though I know it was correct, and Yahoo notified me that I had signed into my account from iOS. So I deleted my Yahoo Mail account from my iPhone and tried to add it back again. Every time I try to do this, I can enter my email address and password, but then my iPhone goes right back to the "Add Account" screen with the list of email services on it, and my account has not been added. There is no error message. I tried selecting "Other" as the account type and entering the information manually, but I could not send or receive mail with the account that got created. I have tried restarting the phone several times but the results are the same each time I try to add my email account. I have an iPhone 6 running iOS 12.4.3. Can anyone help?

iPhone 6

Posted on Dec 5, 2019 7:08 PM

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Posted on Dec 11, 2019 7:04 AM

Was able to set my phone up by turning off my WiFi connection and using cellular data but sadly my new iPad is WiFi only and I may have to forgo set up on that device until I can get on someone else’s network.

25 replies

Dec 11, 2019 1:52 PM in response to New555

I am having the same issue. I changed my password about a month ago and was able to update it through the iPhone mail app with no issue. I had to change the password again 2 days ago and am able to log into my account on my iPad and MacBook, but not able to update the password through the iPhone mail app. I then deleted the account and tried to add it back in and now it looks like its going to accept the information but then it just takes me back to the add list again. Not sure what would have changed between a month ago and now to not allow this to work but I'm frustrated. I have updated my phone, restarted it, tried it on something other than my wifi, still nothing. I"m with the posted above. I've had this email for 15+ years, everything is tied to it, I'd rather be able to fix this issue without having to use to the yahoo mail app, then have to change my email address. It makes no sense as to why it all of a sudden won't update.

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Can't add Yahoo email account to iPhone

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