Problem with restoring backup

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Level 1

8 points

Problem with restoring backup

Hello everyone, especially those who want to help me :)

The iPhone began to lag strongly and I decided to restore it, before creating these backups on my PC. Everything was fine, but I can’t restore it from the copy, because it says "itunes could not restore the iphone because an error occurred while reading from or writing from the iphone." There is no disk space, maybe the problem is because of this, but I deleted everything that is possible, only Windows went around. I don’t know how to restore everything, please help!

iPhone 6s Plus, iOS 13

Posted on Dec 6, 2019 2:47 PM

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Answer 1

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ChrisJ4203

Level 10

230,678 points

Dec 6, 2019 2:56 PM in response to Yaroslav98

Restoring an iPhone from a backup would erase all data on the iPhone before it attempted to restore the data, so space would not be an issue. However that error may indicate there is a hardware problem with the device. Considering the age of an iPhone 6s, I would first make a Genius Bar appointment at the nearest Apple store to have the device examined, and Apple will explain your options. If the device needs replacing, I would consider a newer phone if possible rather than an out of warranty replacement of the 6s.

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Answer 2

ChrisJ4203

Level 10

230,678 points

Dec 6, 2019 7:12 PM in response to Yaroslav98

Again, the disk will be completely wiped, so 20GB of free doesn't matter. Why the disk fills probably has to do with corrupt data which is why you cannot restore completely. Like I said, there is a problem with the phone and Apple needs to examine the device to diagnose the issue.

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Answer 3

Yaroslav98 Author

Level 1

8 points

Dec 6, 2019 3:12 PM in response to ChrisJ4203

But why when I click on recovery when 20 gigabytes or more is free on the disk. My disk then fills up completely and then an error pops up?

Also part of the files was recovered

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Problem with restoring backup

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