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BenofYHZ Author

Level 1

8 points

Large Video File transfer to PCs

I continue to get an error when transferring large video files (24MB+) from iPhone 8 iOS 13 to my PC Windows 10. This just started to happed with iOS 13. Is there a fix coming?

iPhone 8, iOS 13

Posted on Dec 8, 2019 2:44 PM

Similar questions

2 replies

Dec 9, 2019 2:58 AM in response to BenofYHZ

1.Disconnect your iPhone/iPad from your computer

2.Go to Settings on your iOS device

3.Open Photos and scroll to the bottom

4.Under ‘Transfer to Mac or PC’, chang efrom Automatic to Keep Originals (“Automatically transfer photos and videos in a compatible format, or always transfer the original file without checking for compatibility.”)

Now connect again the device to the Windows 10 computer and copy/paste the files again; it should work fine now!

BenofYHZ Author

Level 1

8 points

Dec 26, 2019 11:25 AM in response to urmas-from-tallinn

This change does allow me to transfer the files, but none of my video players will play the files or they need to be rotated. Never had a problem with the "Automatic" setting before and this works perfect for smaller files.

Large Video File transfer to PCs