Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Philips Hue and HomeKit pairing

Hello,


I have a Philips Hue bridge, which I successfully control via the Hue app. I am also able to pair the Hue bridge with HomeKit. However, in

about less than half an hour the pairing to HomeKit is broken. I can still control the lights via the Hue app but cannot use the IOS Home App or Siri. The pairing of the Hue bridge with HomeKit is restored once I reboot the bridge or switch the LAN cable to a different LAN port of my router. It does not take long before the pairing is lost again. I guess there is a problem with the settings of my LAN router. What are the appropriate settings to keep the pairing between the bridge and HomeKit active?


Thank you and best

iPhone 6s, iOS 13

Posted on Dec 9, 2019 9:01 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 9, 2019 9:13 AM

First, check if there is any update for bridge.


Then check here: https://support.apple.com/en-us/HT204893


If you still have issues, contact Philips Support, they are very responsive.

Similar questions

1 reply

Philips Hue and HomeKit pairing

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.