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Payment from Application

To Whom It may concern,


Hi! I have installed an application is “CyberGhost which it was deleted on the same day later.


After deleting, i noticed that there is the charge concerned to be billed. While using, i may probably made a mistakes and caused this charge to be billed by accidentally.


Therefore, I am writing you here whether this incident can be offered as an exceptional case or not. Thank you for your consideration.


Looking to your reply.


Best regards,

Jackie

Posted on Dec 10, 2019 2:17 PM

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Question marked as Best reply

Posted on Dec 10, 2019 2:35 PM

Deleting the App does not cancel any associated subscription it may have.

Follow the steps here to cancel it: View, change, or cancel your subscriptions - Apple Support


The contact iTunes billing directly to request a refund: iTunes Store - Contact Us - Official Apple Support

It will be entirely up to them to refund you or not.

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2 replies
Question marked as Best reply

Dec 10, 2019 2:35 PM in response to jakapong49

Deleting the App does not cancel any associated subscription it may have.

Follow the steps here to cancel it: View, change, or cancel your subscriptions - Apple Support


The contact iTunes billing directly to request a refund: iTunes Store - Contact Us - Official Apple Support

It will be entirely up to them to refund you or not.

Payment from Application

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