FaceTime on Macbook

Good morning TQD!

Thanks for reaching back out again, and for trying a test user account. Since the issue didn't occur in the test account, the issue appears to be related to the settings or software in your main account. There could be a login item that's conflicting with the FaceTime app. Take a look at these steps to remove login items and see if it resolves the issue. Follow the steps for that here: If your Mac has a blue screen or other startup problems - Apple Support. The title of the article is for a different issue, but the primarily focus is the steps to remove the login items on your main account.

Cheers!

Hey TQD,

I see that you're having some trouble with FaceTime on your Mac, because it instantly shows as a missed call.

See if this happens in safe mode as well. This can help tell us if the issue is possible login items: Use safe mode to isolate issues with your Mac. Try restarting normally, and testing once more.

Also try a test user account. Creating a test user account can help determine if the issue is caused by third-party software: How to test an issue in another user account on your Mac.

Keep us updated! 

Hey TQD,

I'm glad to hear you got it figured out! Thanks for letting us know what resolved it.

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Have a great week.