After upgrading both my iPhone 7Plus and my wifes to 13.2.3 I/we can no longer open PDF files stored in iCloud nor will Books open.
Books simply gives a notification it needs an internet connection.
The identical issue resides w/ my iPad Pro 13.2.3.
Anyone?
This is so frustrating and I am seeing this is an issue on numerous sites but no help that has resolved the issues and some saying move to Dropbox which is not an option.
Apple, Please Help
iPhone 7 Plus
Hi OT51,
Has there been any change to the issue which you've been having with the PDF files? If there has not, are you able to open the app at all following the steps provided?
If you're still unable to open the app, be sure to Contact Apple Support.
Cheers!
Hi OT51,
Has there been any change to the issue which you've been having with the PDF files? If there has not, are you able to open the app at all following the steps provided?
If you're still unable to open the app, be sure to Contact Apple Support.
Cheers!
Hello OT51,
Thanks for reaching out to the Apple Support Communities! I see that you're having an issue accessing your PDF files through Books.
If this is correct, I'd begin by checking the settings in iCloud. Go to Settings > [your name] > iCloud > turn on iCloud Drive > turn on Books. Next, go to Settings > Books > turn on iCloud Drive.
If Books still does not open, verify that you have a good internet connection by going to Safari and accessing the Apple home page: Apple. If it's not working, see what happens when using another network. One way to do so is to try your Wi-Fi and cellular data networks. If Books is not opening on either network, follow the steps in this article: If an app unexpectedly quits, stops responding, or won’t open.
All the best.
Hi OT51,
Has there been any change to the issue which you've been having with the PDF files? If there has not, are you able to open the app at all following the steps provided?
If you're still unable to open the app, be sure to Contact Apple Support.
Cheers!
Hi OT51,
Has there been any change to the issue which you've been having with the PDF files? If there has not, are you able to open the app at all following the steps provided?
If you're still unable to open the app, be sure to Contact Apple Support.
Cheers!
Still working on this issue.
PDF/Books Not Working after 13.2.3.
