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AirDrop Issue: iPhone does not recognize Macbook but Macbook does

My iPhone does not recognize (or find) my MacBook as a recipient but my MacBook can recognize (or have my iPhone) as a recipient. I have tried hard reset, turn on and off bluetooth and wifi, seen by everyone, and nothing works. Can somebody help me?

iPhone 7, iOS 13

Posted on Dec 11, 2019 8:14 PM

Top-ranking reply

SravanKrA

Community+ 2024

Level 10

413,906 points

Posted on Dec 12, 2019 1:16 AM

Before you begin

Make sure that the person you're sending to is nearby and within Bluetooth and Wi-Fi range.
Check that you and the person you're sending to have Wi-Fi and Bluetooth turned on. If either of you have Personal Hotspot on, turn it off.
Check if the person you're sending to has their AirDrop set to receive from Contacts Only. If they do, and you’re in their Contacts, they need to have your email address or mobile number in your contact card for AirDrop to work.
If you're not in their Contacts, have them set their AirDrop receiving setting to Everyone in order to receive the file.

You can put your AirDrop receiving setting to Contacts Only or Receiving Off at any time to control who can see your device and send you content in AirDrop.

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AirDrop Issue: iPhone does not recognize Macbook but Macbook does

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