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New Macbook Pro 16 inch Overheating

Hi, I bought the 16-inch New Macbook Pro yesterday, and was surprised to find that the temperature skyrocketed to over 70 celsius degree when installing my packages in terminal. I measured the temperature using a third-party app, the fan was running all the time, but the CPU load was only 20-30%, so I had no idea what was wrong.


The technical consultant in my university said it was probably due to my overcharging habit. I usually connect my laptop to the power when I'm working, but I don't think it's the problem, b/c my previous Macbook Pro (13-inch, 2017) seemed to function pretty well (except when I'm running expensive algorithms, which is why I upgraded to this new one).


Anyway so I continued using the New Macbook Pro this morning, but the temperature was abnormally high (over 50 celsius degree) even when I was just trying to open a Jupyter notebook... Is there anything I should check to find out why it is overheating?

MacBook Pro 16", macOS 10.15

Posted on Dec 12, 2019 6:00 AM

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Posted on Feb 2, 2020 8:58 AM

Same issue, they couldn't replicate it. I had the same specs but not within the return policy only about a month and half in and this machine has crapped out. Really disappointed. Not sure how we can escalate this that WE ARE NOT LYING! I feel if everyone can post on this thread and get their attention just maybe they will do something about it. I will be reporting and filing a complaint on BBB, but as consumers we shouldn't have to spend 3-4K on something and be scammed by APPLE and their shenanigans. If nothing happens might consider to file a class action lawsuit on apple for ignoring this and not being transparent with their consumers about this 16 inch MBP heating issue :).

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96 replies

Nov 10, 2020 5:03 PM in response to cookienerd

After spending quite a lot on the 16” last December, I had to work without a second monitor this entire year while working from home during this epidemic...


I was hoping for a software update to fix this issue but it looks like that is not going to happen now that they have released their latest Apple silicone chip Macs with Intel in the backseat...


I hope they offer something for us MBP 16” owners to be able to overcome this thermal issue and actually be able to use a second display with the laptop as it was originally advertised to be able to do without any problem since it has a “bigger thermal system with bigger fans”...


Looks like reaching out to apple for a fix did not help for those who swapped their boards so Apple really needs to ideally provide the owners with a better solution after they put some thought into it...

Nov 10, 2020 5:26 PM in response to tripletabs

You need to look into your WindowServer executable and see what messages are related to this in your Console App. Try sorting by "error and faults" for both window server and all processes. This may give you a hint. The fact that your GPU is also using significant resources points to an issue with the display. Are you using an external monitor especially one on a 4k display?

Dec 23, 2020 12:01 PM in response to JustDealWithIt

JustDealWithIt and previous posters... I purchased a Mac16 inch in October/November of 2019 and ended up having similar issues that you have shared. I am NOT very knowledgeable with hardware but the reality was the laptop became so heated that it was almost a safety concern because of possible burns to my legs. Apple Support tried to help - Multiple techs had me do different things - had me take it to a repair center, sent it in and major components were replaced, but the issue continued. I included pictures of a temperature sensor that displayed the current temp on the outside of the computer... as you shared - or someone else shared, the keyboard - particularly the upper two rows became too hot to use. They finally replaced it this last fall. It is still a 16 inch Mac but it has not had the heating up issues that my original had. I know this is not an answer to your situation - just sharing my experience.

Dec 23, 2020 12:32 PM in response to ComputerIsHot

So far the replacement MacBook Pro has not had the same heating issues that my original did. I am a longtime Apple product user, but for the first time ever I did not purchase the Apple supplemental warranty* - so to be honest I was more diligent about communicating and paying attention to what was happening. I just kept calling, and communicating.


** I didn't add on the warranty at purchase - thought I would add it later and then just forgot. I won't do that again...

New Macbook Pro 16 inch Overheating

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