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New Macbook Pro 16 inch Overheating

Hi, I bought the 16-inch New Macbook Pro yesterday, and was surprised to find that the temperature skyrocketed to over 70 celsius degree when installing my packages in terminal. I measured the temperature using a third-party app, the fan was running all the time, but the CPU load was only 20-30%, so I had no idea what was wrong.


The technical consultant in my university said it was probably due to my overcharging habit. I usually connect my laptop to the power when I'm working, but I don't think it's the problem, b/c my previous Macbook Pro (13-inch, 2017) seemed to function pretty well (except when I'm running expensive algorithms, which is why I upgraded to this new one).


Anyway so I continued using the New Macbook Pro this morning, but the temperature was abnormally high (over 50 celsius degree) even when I was just trying to open a Jupyter notebook... Is there anything I should check to find out why it is overheating?

MacBook Pro 16", macOS 10.15

Posted on Dec 12, 2019 6:00 AM

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Posted on Feb 2, 2020 8:58 AM

Same issue, they couldn't replicate it. I had the same specs but not within the return policy only about a month and half in and this machine has crapped out. Really disappointed. Not sure how we can escalate this that WE ARE NOT LYING! I feel if everyone can post on this thread and get their attention just maybe they will do something about it. I will be reporting and filing a complaint on BBB, but as consumers we shouldn't have to spend 3-4K on something and be scammed by APPLE and their shenanigans. If nothing happens might consider to file a class action lawsuit on apple for ignoring this and not being transparent with their consumers about this 16 inch MBP heating issue :).

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96 replies

Sep 3, 2020 4:21 PM in response to AnshdeepS

I have answered User queries here since 2001. I have no access to any special portals, and no access to statistics about what Apple has solved and how they have solved it.


Did YOU read the forums before you bought your computer? Why would you expect anyone else to?


These forums are a lightning rod for Users with problems. Apple sold 20 million Macs last year. That's 400,000 a week, or more than 57,000 a DAY. The number of users reporting problems here is still very small.



Sep 3, 2020 4:28 PM in response to Grant Bennet-Alder

Readers here are eager to help you with your MacBook Pro 16-in overheating. Some of the best advice is to install Turbo Boost Switcher and turn off CPU Turbo Boost. This reduces the huge sudden overheating brought on by Turbo Boost, that simply does not translate into real-world performance gains.


This computer was built with a ninth generation 14nm processor. The only way to meet the target performance was to make it a six or eight core processor. This processor generates an enormous burst of heat when it does Turbo Boost, and there is only one cooling rail shared by both the CPU and GPU. So getting Either side too hot ramps up the fans.


This processor was supposed to be an eleventh-generation 7nm processor, but intel is three years late, and is only starting to ship its tenth generation 10nm processors now.




Sep 3, 2020 5:57 PM in response to AnshdeepS

There are a huge number of YouTube videos that are complete waste of pixels. Many of them should never have been committed to video at all, and would be much better as simple blog posts.


This one By Max Tech is NOT one of those. It is surprisingly helpful and on-topic, and production values are not bad:


How to FIX your 16” MacBook Pro - (Don’t Return it)

https://www.youtube.com/watch?v=EkmdHVfk4XE


.

Sep 6, 2020 11:38 AM in response to tripletabs

I recently purchased my first MacBook, a pro 16. I’ve been using Apple products for the last 10 years, just not a MacBook yet. So I thought I‘d move from windows to Mac and was highly disappointed with the heating up issue. My laptop would heat up quickly I’m about 10 mins. So hot that it was uncomfortable to type on it. I called Apple a couple of times to figure the issue out and resolve it. But I didn’t get the required resolution. However I got a a rather lame suggestion to exchange the laptop and purchase an Apple care+! So I just returned the laptop. I wasn’t expecting Apple to perform so badly at such a trivial requirement of not heating up. I have a $600 Acer that I use to connect for my work for the last 7 years. Even today it doesn’t heat up. It quite disheartening to see such issues with an Apple product and even more disappointing to experience the Apple customer care suggesting a mere exchange of the product and buy an Apple care for such issues!

Sep 6, 2020 11:47 AM in response to DavidAdolphusSamuel

"Not heating up" isn't a design parameter for any laptop I know of.


Certainly I've used PC laptops that heat even faster, most recently an HP Spectre x360, which heats quickly and spins the fans up to maximum just setting Windows 10 settings.


You state the heat is a result of the machine performing "badly," but that's not the case at all. It may not have been your expectation, but the machine itself worked as designed unless it shut itself down due to the heat.

Sep 6, 2020 2:31 PM in response to Dogcow-Moof

In response to William Kucharski: I don't know why my 16 inch MacBook Pro is heating up - I agree that most laptops do heat up - to a degree. Mine - after even Apple fixes, parts replacements continues to heat up within minutes often to a point that I cannot use the keyboard - or at least the upper two rows as they are too hot to touch. I have to put it on a small metal open portable shelf because it is too hot to ever 'put on my lap.' I don't believe this is how Apple designed it to work.


Sep 8, 2020 1:28 PM in response to sakship12

I am working with Apple Support right now and I would suggest you do the same. Call and document your issue. My son-in-law gave me a laser thermometer to use - i.e., you aim the laser at the machine and it tells you the temperature of the object. It has helped document the temperature - I take a pic of the temp with the screen showing the date and time. I love this laptop for so many reasons but I have to think there is a design flaw for it to be so hot I cannot use it comfortably. I would like to say or wish that I just had a lemon... but when you read about so many others having the same issue, it is hard to believe that...

Sep 21, 2020 11:15 AM in response to tripletabs

I bought my MacBook 16" in July, and after using it with a Pioneer DJ controller noticed it was getting extremely hot. After only a couple of uses the MacBook started to shut down instead of going into sleep mode. I would get a 'Problem Occurred' message 'GPU Panic, Powerplay failed'. After a bit of research I found that this was a common problem - there is a quality issue with the soldering used in the Chinese made logic board. Basically the MacBook overheating causes the soldering to fail and the machine to shut itself down. Returned the MacBook to Apple (Genius Bar) who couldn't understand why it was happening. They replaced the logic board under warranty. Everything is fine again but I dare not use the MacBook with the DJ controller again (something I could do with no issues with my previous 2012 Macbook). I'm afraid the MacBook 16" is a dud if you use it with certain software/hardware.

Sep 21, 2020 6:31 PM in response to Davidpem

There is no proof of some common issue with MBP 16s. Very few are shutting down, and obviously yours did due to an error that was rectified under warranty; anything people make can fail which is why manufacturers offer a warranty.


You're making huge leaps of logic here; just because you had one failure with the controller does not mean you would experience another.

Sep 21, 2020 8:33 PM in response to Davidpem

I purchased my MacBook Pro 16 in November of 2019 and had heating up issues from the start. I have worked with Apple support and while they have been great - but the issue has not been solved. They have replaced Logic Board, keyboard, outer case. While I can't say there is proof of a common issue with MBP 16 laptops, there seems to be a constant number of people on this and other forums who are having the same problem. I love all of my Apple products - am disappointed with this one.. Apple has replaced the all major parts and finally are sending me a new MacBook Pro. I am hoping that it will not have the same problem. My MBP was literally too hot to use - the keyboard measuring 118 degrees F. w a laser thermometer. Continue to work with Apple Support if it continues - and I have no special software...

Sep 22, 2020 8:48 AM in response to AnshdeepS

AnshdeepS: I did try that at Apple Support's suggestion but it did not take care of the issue. Am glad it worked for you but keep an eye on it in case it starts developing again. In my first time I took it to an Apple store they cleaned it and reinstalled from factory reset (I'm not sure those are the right terms) but it again heated up almost immediately.

Sep 23, 2020 11:41 PM in response to tripletabs

I wish I came to this thread before I purchased my MBP. After spending this much amount in a Mac book, this heating issue just makes me sad. My temperatures when laptop is idle are 65c if connected to a monitor. And I can't just disconnect the monitor because of this issue and clamshell mode is out of question because people buy 16 inch mainly for the big display and not to keep it aside, that's just ridiculous.

New Macbook Pro 16 inch Overheating

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