Random Prompt for password for an account I dont know

Hi, just recently updated to 13.3 on my iphone 11 pro, now for some reason I am being prompted for a password for an apple ID i dont know - anyone else experiencing something similar. The phone is about a week old.


iPhone 11 Pro

Posted on Dec 13, 2019 4:01 PM

Reply
49 replies

Jan 12, 2020 1:25 PM in response to 4NDY17

Not yet. I’m going on holidays at the end of the week so I’ll probably do that when I get back, but resetting the settings was bad enough, I swear my keyboard had to relearn the way I type/talk because autocorrect was terrible after I did that. But you’re right, that would be the last attempt before getting a whole new Apple ID and starting from scratch. Which I don’t really care if I have to pay for things again, but I don’t want to loose cloud data associated with each app, subscriptions and any apps like pages, numbers and keynote that I received with my Mac mini under my current Apple ID. Not to mention my Apple Music subscription, that will have to start all over again. And since Apple don’t allow transferring between Apple id’s, I’m screwed there.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Random Prompt for password for an account I dont know

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.