Stuck on software update on iPad setup

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Stuck on software update on iPad setup

I got my new iPad Air today, and the setup for it was normal, but when I got to the software update part, it was working normally but it disconnected from my Wi-Fi, and when I reconnected, I couldn't resume the update. The "Resume Download" button was there, but it wouldn't let me press it. The picture attached will show what the software update part looks like. I don't know if I should turn the iPad off then on, because I think it will reset the whole setup and I'll need to do everything again.

iPad Air 3 WiFi, Cellular

Posted on Dec 13, 2019 9:33 PM

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ShilohG17 Author

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Dec 13, 2019 9:52 PM in response to ShilohG17

So, I turned the iPad off then on, and it did restart the setup, but I was able to get back to the software update part easily. When I got back there, it just said update requested so it restarted the update, but I don't know if it's gonna start the update because I was waiting for a while and the update never started.

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Stuck on software update on iPad setup

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