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MacbookPro 13inch 2017

I have a Macbookpro 2017 13 inch, Its been getting kernal panic attatcks and keeps on restarting on its own. so lately i did all the yeicks SMC restets PRam restes i even Erased the mac and re installed Mac Os as a new computer, And it still gets restarted when ever i try to use it,

is there an issue in the Logic board or the SSD or the SMC?

MacBook Pro 13", macOS 10.15

Posted on Dec 14, 2019 4:18 AM

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Question marked as Top-ranking reply

Posted on Dec 14, 2019 5:04 AM

Hi,

You'd better contact Apple support or make Genius Bar reservation or take your MacBook Pro to Apple Authorized Service Provider to check it up.

I assume it's a hardware related issue, so run Apple Diagnostics before go to Genius Bar or AASP if it report something.

https://support.apple.com/en-us/HT202731

https://support.apple.com/en-us/HT201232

https://www.apple.com/retail/geniusbar/

https://locate.apple.com


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3 replies
Question marked as Top-ranking reply

Dec 14, 2019 5:04 AM in response to Jeremy7plus128matteblack

Hi,

You'd better contact Apple support or make Genius Bar reservation or take your MacBook Pro to Apple Authorized Service Provider to check it up.

I assume it's a hardware related issue, so run Apple Diagnostics before go to Genius Bar or AASP if it report something.

https://support.apple.com/en-us/HT202731

https://support.apple.com/en-us/HT201232

https://www.apple.com/retail/geniusbar/

https://locate.apple.com


Dec 14, 2019 5:45 AM in response to Jeremy7plus128matteblack

Jeremy7plus128matteblack wrote:

I have a Macbookpro 2017 13 inch, Its been getting kernal panic attatcks
all the yeicks SMC restets PRam
Erased the mac and re installed Mac Os as a new
And it still gets restarted when ever i try to use it,




If your Mac spontaneously restarts or displays a ... - Apple Support

https://support.apple.com/en-us/HT200553


You can post your Kernel Panic report in their entirety here, preferable three separate reports in three separate "Additional Text" box (see menu below) for ease of reading and comparison.


A single report may be useful but does not establish a trend for a meaningful diagnosis.


Kernel Panic reports can be found /Library/Logs/DiagnosticReports


From the Finder>Go>Go To Folder, copy and paste:

/Library/Logs/DiagnosticReports


ends in .panic post the whole report if it meets that.


MacbookPro 13inch 2017

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