iTunes WiFi sync

What must I do if I cannot find my iTunes WiFi sync icon anywhere? It seems to have been disabled or deleted . Is this normal or did I do something?

iPhone 6s, iOS 13

Posted on Dec 14, 2019 5:10 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 18, 2019 6:12 AM

Hello lanzo288,


Thank you for using Apple Support Communities! I understand that you are no longer seeing the iTunes Wi-Fi Sync option on your device. I would be happy to help provide more information to consider.


Are you looking for this setting on an iOS device under Settings > General? If so, has your device also been updated to iOS 13? The reason why I ask is that iTunes Wi-Fi Sync has been removed from Settings on iOS 13. Your device will sync with iTunes over Wi-Fi automatically when the following conditions are met instead:


Use iTunes to sync your iPhone, iPad, or iPod with your computer - Apple Support


"When the computer and the device are on the same Wi-Fi network, the device appears in iTunes. The device syncs automatically whenever it's plugged in to power and iTunes is open on the computer."


If you'd like to provide feedback to Apple about this feature, you can do so by visiting the following page:


Product Feedback - Apple


Cheers!

1 reply
Question marked as Top-ranking reply

Dec 18, 2019 6:12 AM in response to lanzo288

Hello lanzo288,


Thank you for using Apple Support Communities! I understand that you are no longer seeing the iTunes Wi-Fi Sync option on your device. I would be happy to help provide more information to consider.


Are you looking for this setting on an iOS device under Settings > General? If so, has your device also been updated to iOS 13? The reason why I ask is that iTunes Wi-Fi Sync has been removed from Settings on iOS 13. Your device will sync with iTunes over Wi-Fi automatically when the following conditions are met instead:


Use iTunes to sync your iPhone, iPad, or iPod with your computer - Apple Support


"When the computer and the device are on the same Wi-Fi network, the device appears in iTunes. The device syncs automatically whenever it's plugged in to power and iTunes is open on the computer."


If you'd like to provide feedback to Apple about this feature, you can do so by visiting the following page:


Product Feedback - Apple


Cheers!

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iTunes WiFi sync

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