Apple Card Application Process and Customer Service is Awful

Background: I have bought from Apple extensively since 2002 and am a Joint Venture member. All three credit bureaus are excellent. The apple card application process boasts you can use it within minutes but a month later they cannot verify my identity despite multiple attempts.

How do you apply for an apple Card when you have multiple addresses but only one is listed on your drivers license? Goldman Sachs has an “automated” process which does not allow your identity to be verified. The customer service reps at 1-800-877-255-5923 do not portray apple’s customer service values. The service is simply awful. They suggested that I get a new drivers license when I did in Q3/2019..