how Do I fix problem with new iPad 7th generation that often has problems loading content from Apple TV, Netflix, or my cable company?

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how Do I fix problem with new iPad 7th generation that often has problems loading content from Apple TV, Netflix, or my cable company?

Can anyone help me in fixing problem with my new iPad 7th generation. Often when trying to watch Apple, Netflix, or Amazon Prime, I get a message saying “having problem uploading content.”

If I turn off my computer, restart, and try again, it still doesn’t help.

This never happened with my previous iPad.

Any suggestions?

I am tempted to return: am still within 30 days since purchase.

iPad, iOS 13

Posted on Dec 16, 2019 1:14 PM

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Answer 1

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MichelPM

Level 10

80,968 points

Dec 16, 2019 1:39 PM in response to 1002philly

Try resetting the MODEM/WiFi router by unplugging it for 10-15 seconds, or so, and re-plug in the MODEM/router and let the MODEM/router re-cycle itself.

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