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Overheating and the Screen Doesn't Work

My iPhone is overheating and that screen is glowing, but without anything on it., The screen just glows a dark grey color and I can't do anything. It also won't let me turn my phone off. I don't know what's wrong with it, the screen has been glitching the past few days too. I did not get it wet or anything, so I don't know what else could be the issue.

iPhone XS, iOS 13

Posted on Dec 17, 2019 6:40 AM

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Question marked as Top-ranking reply

Posted on Dec 17, 2019 6:44 AM

See this support article:--> If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

If you get no improvcements, have your device inpsected at an Apple Store or AASP:--> Apple – Location Selector

Regards

Giulio

1 reply

Overheating and the Screen Doesn't Work

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