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User profile for user: John Arch
John Arch Author
User level: Level 1
13 points

Two Apple-ID's

I have two Apple-IDs. One was created from a yahoo.com account (where all my purchases iTunes etc., were made), the other, an @me.com account where I started using iCloud and the @me accounts when Apple introduced them. Somehow they both co-exist but many headaches arise as a result. Can someone help me either merge the two without losing all purchases etc? My System preferences are constantly asking me to sign into iCloud, and when I do, the cursor just spins for days. Won't let me do iCloud things without a password but won't accept the password when I try and enter. Had Apple support online for two hours one night without resolution. Then it came back a day later (by itself). Now the problem is back.

Mac mini, macOS 10.14

Posted on Dec 18, 2019 5:36 PM

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User profile for user: Eric Root
Eric Root
User level: Level 10
684,105 points

Posted on Dec 18, 2019 5:39 PM

You can't merge Apple IDs. You can try setting up Family Sharing between the IDs if you want to be able to share purchases made with the IDs.


Family Sharing


Family Sharing - Set up


Are you running any anti - virus programs? Using a VPN?


Try setting up another admin user account in System Preferences/Users & Groups to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.


Isolating an issue by using another user account 


Safe Mode - About


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply. After pasting the report in a PasteBin page, go to the top of the page, and copy the address in the URL bar. Paste that in a new reply.        Pastebin


Etrecheck – System Information


Web site version if required.  https://etrecheck.com

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User profile for user: Eric Root
Eric Root
User level: Level 10
684,105 points

Dec 18, 2019 5:39 PM in response to John Arch

You can't merge Apple IDs. You can try setting up Family Sharing between the IDs if you want to be able to share purchases made with the IDs.


Family Sharing


Family Sharing - Set up


Are you running any anti - virus programs? Using a VPN?


Try setting up another admin user account in System Preferences/Users & Groups to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.


Isolating an issue by using another user account 


Safe Mode - About


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply. After pasting the report in a PasteBin page, go to the top of the page, and copy the address in the URL bar. Paste that in a new reply.        Pastebin


Etrecheck – System Information


Web site version if required.  https://etrecheck.com

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Two Apple-ID's

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