Hi,
since I updated to macOs Catalina I get the pop-up: "utility" will damage your computer and you should remove it to the trash". If I click remove it to the trash it just pops up again. I also got this notification of spchlpr & maftask but I was able to remove those. However, I am still stuck with the "utility" pop-up. Does anybody know what to do?
Thanks!!!
MacBook Air 13", macOS 10.15
Have you installed something called Mac Cleanup Pro?
If so, you need to remove it immediately. That there is your issue.
Please delete these folders from your computer:
/Users/renetgoupillaud/Library/Application Support/mcpnw
/Users/renetgoupillaud/Library/Application Support/mcp
Sorry, I have family over now... Have to go make nice and get away from the office.
Just get rid of that program and all bits associated with it.
Do a search for anything called MCP or similar. Use the "System Files" option as shown (attached) by choosing "other" and adding it to your search parameters. This will allow you to search within the system for anything related to MCP. Ironic that it be called MCP (Master Control Program, from Tron movie).
Look for the date range when you got that program. You have multiple dates shown in your log file, and dig all parts of that software out of your system.
I can be more help later but have to go. I'll check back later.
Good luck.
Have you installed something called Mac Cleanup Pro?
If so, you need to remove it immediately. That there is your issue.
Please delete these folders from your computer:
/Users/renetgoupillaud/Library/Application Support/mcpnw
/Users/renetgoupillaud/Library/Application Support/mcp
Sorry, I have family over now... Have to go make nice and get away from the office.
Just get rid of that program and all bits associated with it.
Do a search for anything called MCP or similar. Use the "System Files" option as shown (attached) by choosing "other" and adding it to your search parameters. This will allow you to search within the system for anything related to MCP. Ironic that it be called MCP (Master Control Program, from Tron movie).
Look for the date range when you got that program. You have multiple dates shown in your log file, and dig all parts of that software out of your system.
I can be more help later but have to go. I'll check back later.
Good luck.
Atlas:
Version: 11.2.202.228
Obtained from: Unknown
Last Modified: 10/1/17, 10:29 PM
Location: /Applications/Anatomy Apps/Atlas.app
Kind: 32/64-bit
Get Info String: Adobe Flash Player 11.2 r202 Copyright 1996-2011 Adobe Systems Incorporated and its licensors. All rights reserved.
Cocoa-AppleScript Applet:
Version: 1.0
Obtained from: Unknown
Last Modified: 9/16/19, 11:41 PM
Location: /Library/Application Support/Script Editor/Templates/Cocoa-AppleScript Applet.app
Kind: 64-bit
Crash Reporter:
Version: 1.0
Obtained from: Unknown
Last Modified: 3/11/17, 9:28 PM
Location: /Users/bertitavilchez/Library/Application Support/Steam/Steam.AppBundle/Steam/Contents/MacOS/Frameworks/Breakpad.framework/Versions/A/Resources/crash_report_sender.app
Kind: 32/64-bit
EPSON XP-430 Series:
Version: 11.4
Obtained from: Unknown
Last Modified: 7/25/16, 6:46 PM
Location: /Users/bertitavilchez/Library/Printers/EPSON XP-430 Series.app
Kind: 64-bit
FlashCard:
Version: 11.2.202.228
Obtained from: Unknown
Last Modified: 10/1/17, 10:29 PM
Location: /Applications/Anatomy Apps/FlashCard.app
Kind: 32/64-bit
Get Info String: Adobe Flash Player 11.2 r202 Copyright 1996-2011 Adobe Systems Incorporated and its licensors. All rights reserved.
HTML5App:
Version: 1.0.0.0
Obtained from: Unknown
Last Modified: 3/11/17, 9:28 PM
Signed by: Developer ID Application: Valve Corporation (MXGJJ98X76), Developer ID Certification Authority, Apple Root CA
Location: /Users/bertitavilchez/Library/Application Support/Steam/Steam.AppBundle/Steam/Contents/MacOS/Frameworks/HTML5App.app
Kind: 64-bit
Lectures:
Version: 11.2.202.228
Obtained from: Unknown
Last Modified: 10/1/17, 10:29 PM
Location: /Applications/Anatomy Apps/Lectures.app
Kind: 32/64-bit
Get Info String: Adobe Flash Player 11.2 r202 Copyright 1996-2011 Adobe Systems Incorporated and its licensors. All rights reserved.
Samsung SCX-3400 Series (SEC001599E5788B):
Version: 11.4
Obtained from: Unknown
Last Modified: 1/14/16, 2:48 PM
Location: /Users/bertitavilchez/Library/Printers/Samsung SCX-3400 Series (SEC001599E5788B).app
Kind: 64-bit
SLLauncher:
Version: 1.0
Obtained from: Unknown
Last Modified: 6/8/16, 11:44 PM
Location: /Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
Kind: 32-bit (Unsupported)
UE4EditorServices:
Version: 1.7
Obtained from: Unknown
Last Modified: 5/15/18, 8:23 PM
Location: /Users/bertitavilchez/Library/Services/UE4EditorServices.app
Kind: 64-bit
Removing the following directory worked!
~/Library/Application Support/.utility
The hidden "Utility.app" is under that directory.
You deleted this??? Was it in the list of unknown applications?
I see. So this is a file downloaded from the internet.
It seems you have something that is trying to startup, but MacOS is preventing it. However you have acquired this item, MacOS tries to delete it every time it spawns a new instance of itself. Cool.
So let's find out what it is. Get the latest EtreCheck from the Apple App Store. Run it and have a look at what it finds.
Removing the following directory worked!
~/Library/Application Support/.utility
The hidden "Utility.app" is under that directory.
"...I can’t find any Mac cleanup pro on my computer ..."
Good. Rubbish apps like "pro cleaners" and security or A:V apps have no place on Macs. They can be difficult to remove, like gum on your shoe.
Two exceptions
both endorsed by the forum members.
Run both
Once clean you will be quite safe with Mac's Gatekeeper, the inbuilt antivirus and the inbuilt system integrity protection.
Hoho_ba and sjgirl: Please do the following:
• Open up "About this Mac" and select "System Report..."
• In the left pane is a long list of items under 3 categories: Hardware, Network, and Software. Select "Applications" under Software
• The Application list will appear (after a wait) in the top pane. Sort this list by "Obtained From"
• Scroll to the end of the list to reveal all applications shown as "Unknown"
• Select that list of items and paste this list here
I will see what might be causing issues from that list.
I followed Drexus recommendation to use About Mac. I saw a suspicious file (actually 2) that I deleted and it seems to have gone away. I think I got infected downloading an adobe flash update. Take care to only download from Adobe.
Kittykaat: Please select the list of items shown as "unknown" and paste them here. DO NOT simply delete anything labeled "unknown". Most things are fine... even companies like Adobe get lazy with registered components.
Yesterday I tried Drexus' suggestion of removing and trashing all Mac Cleanup Pro files and the 'Utility' message has seemed to stop. I also updated my system once again so I'm not sure if that helped out too. Prior to this recent update my system was current. I'm still a little hesitant as I feel things like this never seem to truly go away, they just hide out for a while ;-)
I think you might
Install an app called Etrecheck (from etresoft) free version
Run it and attach the report as a text attachment.
Look for mcp files in your system. MCP = maccleanuppro
Today i turned on my laptop and this popup window appeared:
"Check for updates and set search to Arcahol and Srchbest"
I searched and found the Arcahol app (it's adware/malware) and trashed + empty trash all files associated w/the app.
Then I re-ran Etrecheck and under the 'Major Issues' section noticed that Adware no longer was one of them.
Can you provide us with a screen-shot of just that window? (cmd-shift-4, space, mouse click inside window)
Well there is evidence of mcp (mac cleaner pro) Which is often considered malignant
Dr.fone sounds dodgy but I don't know it.
"utility" will damage your computer and you should remove it to the trash
