"utility" will damage your computer and you should remove it to the trash

Hi,


since I updated to macOs Catalina I get the pop-up: "utility" will damage your computer and you should remove it to the trash". If I click remove it to the trash it just pops up again. I also got this notification of spchlpr & maftask but I was able to remove those. However, I am still stuck with the "utility" pop-up. Does anybody know what to do?


Thanks!!!


MacBook Air 13", macOS 10.15

Posted on Dec 24, 2019 11:09 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 29, 2019 8:31 AM

Have you installed something called Mac Cleanup Pro?


If so, you need to remove it immediately. That there is your issue.


Please delete these folders from your computer:

/Users/renetgoupillaud/Library/Application Support/mcpnw

/Users/renetgoupillaud/Library/Application Support/mcp


Sorry, I have family over now... Have to go make nice and get away from the office.

Just get rid of that program and all bits associated with it.


Do a search for anything called MCP or similar. Use the "System Files" option as shown (attached) by choosing "other" and adding it to your search parameters. This will allow you to search within the system for anything related to MCP. Ironic that it be called MCP (Master Control Program, from Tron movie).


Look for the date range when you got that program. You have multiple dates shown in your log file, and dig all parts of that software out of your system.


I can be more help later but have to go. I'll check back later.


Good luck.

41 replies

Jan 4, 2020 8:09 PM in response to Drexus

Cocoa-AppleScript Applet:




  Version: 1.0


  Obtained from: Unknown


  Last Modified: 9/17/19, 12:41 AM


  Location: /Library/Application Support/Script Editor/Templates/Cocoa-AppleScript Applet.app


  Kind: 64-bit



  Version: 15


  Obtained from: Unknown


  Last Modified: 8/24/19, 10:22 PM


  Location: /Users/kayla/Library/Printers/Canon TR4500 series.app


  Kind: 64-bit



Dec 29, 2019 6:48 AM in response to Drexus

Cocoa-AppleScript Applet:




  Version: 1.0


  Obtained from: Unknown


  Last Modified: 12/17/19, 2:37 PM


  Location: /Library/Application Support/Script Editor/Templates/Cocoa-AppleScript Applet.app


  Kind: 64-bit




GetAppInstall:




  Version: 1.0


  Obtained from: Unknown


  Last Modified: 8/16/18, 9:20 AM


  Location: /Users/renetgoupillaud/Downloads/GetAppInstall.app


  Kind: 64-bit




helpermcp:




  Version: 3.0.3


  Obtained from: Unknown


  Last Modified: 12/12/19, 4:30 AM


  Location: /Users/renetgoupillaud/Library/Application Support/mcp/helpermcp.app


  Kind: 64-bit




helpernmcp:




  Version: 3.0.5


  Obtained from: Unknown


  Last Modified: 12/23/19, 3:34 AM


  Location: /Users/renetgoupillaud/Library/Application Support/mcpnw/helpernmcp.app


  Kind: 64-bit




HP ENVY 5660 series:




  Version: 15


  Obtained from: Unknown


  Last Modified: 8/24/19, 9:22 PM


  Location: /Users/renetgoupillaud/Library/Printers/HP ENVY 5660 series.app


  Kind: 64-bit




mcpuninstall:




  Version: 1.0.0


  Obtained from: Unknown


  Last Modified: 5/26/19, 4:58 PM


  Location: /Users/renetgoupillaud/Library/Application Support/mcp/mcpuninstall.app


  Kind: 64-bit




Sdrive:




  Version: 2.5.12


  Obtained from: Unknown


  Last Modified: 6/9/18, 2:25 PM


  Signed by: Developer ID Application: Seagate Technologies LLC, Developer ID Certification Authority, Apple Root CA


  Location: /Applications/Sdrive/Sdrive.app


  Kind: 64-bit


  Get Info String:




Seagate Recovery Suite:




  Version: 3.1.27.0


  Obtained from: Unknown


  Last Modified: 5/1/18, 6:18 PM


  Signed by: Seagate Technology LLC, DigiCert SHA2 Assured ID Code Signing CA, DigiCert Assured ID Root CA


  Location: /Applications/Seagate Recovery Suite.app


  Kind: 64-bit


  Get Info String: Created by INDT




WDDesktop:




  Version: 2.1.0


  Obtained from: Unknown


  Last Modified: 10/25/19, 1:24 AM


  Location: /Library/Application Support/WDDesktop.app


  Kind: 64-bit




X-Rite Device Services:




  Version: 2.4.0.1


  Obtained from: Unknown


  Last Modified: 4/6/19, 8:43 AM


  Location: /Library/Application Support/X-Rite/Frameworks/XRiteDevice.framework/Versions/B/Resources/X-Rite Device Services.app


  Kind: 32/64-bit



Dec 28, 2019 1:47 AM in response to Drexus

So I have this same issue. I downloaded the EtreCheck app suggested in previous comment and ran a scan. It told me nothing about the 'utility' pop up, but said I should pay $20.99 to enhance my interactive interface. Will this solve the issue, or simple tell me a potential solution for $20.99? I'm concerned that if I pay, it won't tell me and i'll just waste my money.


Dec 31, 2019 5:50 AM in response to sjgirl

Still waiting for an Etrecheck report from you and from the original owner of the thread.


Bottom line is Flashplayer is dead and most flashplayer "updates" are malware carriers. I fell for one a year ago.


I don't often link to non Apple sources but this is interesting


https://macreports.com/will-damage-your-computer-you-should-move-it-to-the-trash-fix/


Malwarebytes free app will clean it, and Etrecheck will point to it. no need to go deleting stuff you don't like the look of.


Finally Avast (and others) has been known to flag perfectly good stuff with the same message.

Jan 2, 2020 7:43 PM in response to Drexus

That is the complete list. I reran the check to make sure. I also ran the etracheck report and it was originally saying I had an adware that was detected. It directed me to delete the file and I did. After I reran the etracheck and it no longer detected adware however the pop up is not going away. The fully message of the pop up is, "'Utility' will damage your computer. You should move it to the Trash. This file was downloaded on an unknown date." It then gives me the option to report malware to Apple etc. It's the same pop up that was shown in the thread at the beginning.

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"utility" will damage your computer and you should remove it to the trash

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