The Apple TV+ app keeps going dark while watching a video (audio keeps playing fine). It happens on and off throughout the videos, very annoying. One minute it’s bright, the next it is almost completely dark (in the same scene). I don’t have auto brightness enabled on my iPhone and this only happens in this app. No problem on Amazon Prime Video app for instance.
iPhone 11 Pro
Same exact issue. Incredibly frustrating
Same exact issue here. I sent feedback via the form link provided by “Vancouver22”. Hopefully Apple gives enough of a sh*t to do something about it...
Same problem here. Brand new ipad Pro. Quite frustrating to have to restart the app all the time.
Same here on latest gen iPad Pro
it happens to me ...I thought i was tripping for a second but after reading the forum...im not the only one i have an iphone 11 and i will not be investing in the apple tv app!!!
Exact same thing annoys me with my iPad Air. Happens every 5 minutes with all episodes of the Morning Show. Lasts less than 1 minute at a time. Really poor job Apple.
I was just having the same problem while trying to watch The Morning Show in my iPhone XS. I don’t have trouble with any other streaming device. Help?
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You still have to go out of the app to your control panel to sort the brightness don’t you?
Thanks for sending a complaint. Hopefully Apple gets bombarded with them and will actually put out a fix. Hopefully before our free year expires. lol
Love your username. :-D
On your iPhone:
If the App isn’t responding
Make sure your iOS software is up to date
Thanks but I doubt this solution would help as the app is responding. As I said the audio keeps playing. In fact the video plays as well, but the brightness goes down to near zero. I’m quite sure it’s a glitch in the app or in the videos they put up. When I rewind, it’s the exact same portion of the video that goes dark. It happens with all their videos. And on all my devices. All my other video apps play fine. I’ve seen others have complaining about this issue yet no one seems to have a solution. I don’t know where to send a bug report to Apple. The closest I have found is this forum. Does Apple look in at all? We can’t even leave reviews for the app in the App Store, there is no review button or link and the rating stars are blanked out. I guess Apple doesn’t care if it has a malfunctioning app. Funny how the Apple native apps are the worst of all the iOS apps out there.
Both of you should tell Apple so they can fix it
send feedback to report the bug:
Apple TV+ app keeps going dark while watching
