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I am trying to transfer my backed up data to my new iPhone XR. In iTunes i'm asked for my password. Both the password for my phone and my password for AppleID is rejected, waht password is being requested?

I am trying to transfer my backed up data to my new iPhone XR.  In iTunes I'm asked for my password.  Both the password for my phone and my password for AppleID is rejected, what password is being requested?



iPhone XR, iOS 13

Posted on Dec 27, 2019 4:29 PM

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Question marked as Top-ranking reply

Posted on Dec 27, 2019 4:36 PM

It needs the password you set for the encrypted backup. That is not related in any way to either your Apple ID or the passcode for the phone.

2 replies

I am trying to transfer my backed up data to my new iPhone XR. In iTunes i'm asked for my password. Both the password for my phone and my password for AppleID is rejected, waht password is being requested?

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