Apple Event: May 7th at 7 am PT
I redeemed a $30 gift card in iTunes on my Microsoft PC. iTunes balance shows $30.58 after I redeemed it but I can't buy any music. The options under the "price" column don't include a "buy" option like it used to. I was able to buy music a week ago before my balance went to $.58. What am I missing?
Windows, Windows 10
Checked restrictions. Nothing is disabled and nothing is restricted. I've logged out and back in a number of times. I have deauthorized and reauthorized my computer. Payment information under my account is complete. Apple Id is my default payment method followed by a valid credit card. Nothing I do seems to resolve this. What's frustrating is this all worked fine back on Dec 18th when I made my last purchase....before I redeemed my gift card in iTunes on my PC. It just seems like it's not recognizing the Apple Id balance of $30.
You should be able to click the price to make a purchase. Been a while since I used the iTunes Store but I don't recall that any of the controls are contingent on you having an active balance. You should get a price, or see Play for something already purchased, or Purchased for something purchased but hidden.
tt2
Problem solved. I logged out of iTunes, my browser, and rebooted my PC. I'm now able to buy music.
Check for restrictions under Edit > Preferences > Restrictions. Make sure that your computer is authorized to your Apple ID. Try signing out of the iTunes Store then sign in again.
tt2
Cool. 😎
tt2
Can't buy music in iTunes for Windows.
