Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Upgrade MacOS to Catalina Connection Problem

Hello. Thanks for clicking my question.

I have problem to upgrade to Catalina, it was network problem. But, actually my wifi is fast and stable enough. When downloading, always error and the message said "the network connection was lost". I tried it more than hundred of times and still the same. The problem is the download starts from beginning.

Is there another way to download mac update so at least when the problem happen it not start download from beginning. Its more than 8GB btw 😣

Please help....


MacBook Pro 13”, macOS 10.14

Posted on Dec 28, 2019 7:53 PM

Reply
Question marked as Best reply

Posted on Dec 28, 2019 8:05 PM

Instead of using WiFi try a cabled connection to your router, do not use the mac whilst the download is in progress and if you have any other devices that share your internet connection then do not use them either.

4 replies

Upgrade MacOS to Catalina Connection Problem

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.