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Unable to update software from MacOS Mojave to MacOS Catalina

I have been trying to update software from so many days but unfortunately not able to update it. The download restarts and again it stops after 15-20 mins. Repeatedly getting the same error. I have checked my network connection also which is totally perfect.


Please help me with the update process.

MacBook Air 13″, macOS 10.14

Posted on Jun 29, 2020 9:18 PM

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Question marked as Top-ranking reply

Posted on Jun 29, 2020 11:38 PM

Are you able to connect your Air to your router via cable or are you resigned to WiFi.

If using WiFi make sure your Air is as close to the router as possible.

Do not use the mac while it is downloading.

Do not use any device that shares the same internet connection while the mac is downloading.


How to upgrade to macOS Catalina – Apple Support

1 reply
Question marked as Top-ranking reply

Jun 29, 2020 11:38 PM in response to mahendrathakkar

Are you able to connect your Air to your router via cable or are you resigned to WiFi.

If using WiFi make sure your Air is as close to the router as possible.

Do not use the mac while it is downloading.

Do not use any device that shares the same internet connection while the mac is downloading.


How to upgrade to macOS Catalina – Apple Support

Unable to update software from MacOS Mojave to MacOS Catalina

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