Turn off ask to buy

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Level 1

8 points

Turn off ask to buy

how do I turn off ask to buy for a child in my family. I accidentally left it on when I set up her account but there is no reason for me to ask to buy myself when I have to enter the password for my 4 year old already. Everywhere I look it says there should be a slider to turn on and off but there isn’t at all. I can see it’s turned on for her account and off for her 3 siblings on her iPad (we got her an older iPad mini that only updates to iOS 9.3.5) but I can’t see that at all on my account on my phone. Is this just a issue with the current update iOS 13.3 or is there somewhere else I can go to change this setting

iPhone 8, iOS 13

Posted on Dec 29, 2019 1:30 PM

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Answer 1

Best reply

Eric Root

Level 10

684,213 points

Dec 29, 2019 1:34 PM in response to 4Akids

Are you following the steps in this article?

Family Sharing - Ask to Buy

Try signing her device out of iCloud and then back in to see if you get the option to turn it off.

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Answer 2

4Akids Author

Level 1

8 points

Dec 29, 2019 2:13 PM in response to Eric Root

Thank you for the reply. I tried finding sign out option earlier and couldn’t, and thought I read that they couldn’t sign out if they were under x age. I just found the sign out option now. Signed her out, then me in and changed the setting. Logged me back out and her back in and it’s off now. It’s still frustrating that I had to do it like that vs just being able to do it on my own device

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Answer 3

gindy39

Level 1

4 points

Dec 29, 2019 10:08 PM in response to 4Akids

Wait what, to turn it off I have to go to my kids device, sing out of their account, sign me in and do what exactly? Just to sign out and him back in >.>... im running into the same problem as you and every place online everybody talks about a toggle that does not appear on my screen. Its driving me nuts

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Answer 4

4Akids Author

Level 1

8 points

Dec 30, 2019 11:13 PM in response to gindy39

I personally signed my daughter out, myself in and changed the setting, then logged me out and her back in. That only worked for me only because it’s an older version of a iPad mini that can only update to iOS 9.3.5 and apparently the update currently doesn’t have the toggle that appears. So it depends what update they have on their iPad. Never hurts to try.

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Answer 5

Eric Root

Level 10

684,213 points

Dec 29, 2019 5:33 PM in response to 4Akids

You are welcome.

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Turn off ask to buy

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