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iphone photos app won't display my pics

photo apps in mode screen black thumbnail pics underneath can move them back and forth - can't get out of this mode. Don't know how I got into it. Pretty new at iphone.


iPhone XR, iOS 12

Posted on Dec 31, 2019 9:47 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 4, 2020 8:39 AM


Hello NoAppleCom,


Thanks for asking the Apple Support Communities for help with the Photos app.


It sounds like the Photos app may be frozen. I recommend forcing it to quit: How to force an app to close on your iPhone, iPad, or iPod touch - Apple Support


You may need to restart your device too: Restart your iPhone - Apple Support


Thanks and have a wonderful day.

2 replies
Question marked as Top-ranking reply

Jan 4, 2020 8:39 AM in response to NoAppleCom


Hello NoAppleCom,


Thanks for asking the Apple Support Communities for help with the Photos app.


It sounds like the Photos app may be frozen. I recommend forcing it to quit: How to force an app to close on your iPhone, iPad, or iPod touch - Apple Support


You may need to restart your device too: Restart your iPhone - Apple Support


Thanks and have a wonderful day.

iphone photos app won't display my pics

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