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NoAppleCom Author

Level 1

8 points

iphone photos app won't display my pics

photo apps in mode screen black thumbnail pics underneath can move them back and forth - can't get out of this mode. Don't know how I got into it. Pretty new at iphone.

iPhone XR, iOS 12

Posted on Dec 31, 2019 9:47 AM

Top-ranking reply

Matthew.S81

Community Specialist

Posted on Jan 4, 2020 8:39 AM

Hello NoAppleCom,

Thanks for asking the Apple Support Communities for help with the Photos app.

It sounds like the Photos app may be frozen. I recommend forcing it to quit: How to force an app to close on your iPhone, iPad, or iPod touch - Apple Support

You may need to restart your device too: Restart your iPhone - Apple Support

Thanks and have a wonderful day.

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iphone photos app won't display my pics

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