I changed my apple id on all my devices, and can no longer access my national geographic magazine digital edition purchased within app, I tried to tap on setting in upper right corner, then library, i get "error unknowm", anyone know how to fix this?
iPad Air Wi-Fi, Cellular
Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.
I'm not familiar with that app, but can you sign out and back in?
Did you change your existing Apple ID or create a new ID? If you created a new ID, you will need to cancel the existing subscription and take out a new subscription.
I changed my Apple ID, did not create new one. The old apple email is still on the account but is now a secondary email on the same apple account
Nope it is supposed to update automatically when following instructions for in app subscriptions. Guess I will have to contact apple support
help lost my national geographic subscription when changing apple id
