I lost my AirPods case but still have the actual ear buds.

I lost my AirPods case but still have the actual ear buds. I had them connected to the find my iPhone app, but once I opened the app to find my case it had disconnected my AirPods. I can’t figure out how to add them without the case. Any help?



[Re-Titled by Moderator]

Posted on Jan 1, 2020 8:15 PM

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Question marked as Top-ranking reply

Posted on Jan 5, 2020 12:13 PM

Hi aubren160,


Thank you for using the Apple Support Communities! I understand you lost your AirPods case, and I'd like to help.


Find My may not able to locate a lost Charging Case, as it's more targeted towards finding the lost AirPods themselves: If your AirPods are lost - Apple Support. You can purchase a replacement Charging Case if you are unable to locate it. More information about this can be reviewed here: AirPods Repair - Official Apple Support. If you decide to stop in to your local Apple Store Store List - Apple Store - Apple, or Apple Authorized Service Provider Apple - Find Locations - Location Selector, you’ll need your serial number, so be sure to bring your proof of purchase, or original AirPods box, along with your original AirPods. Or, reach out to discuss options here: Contact - Official Apple Support.



Best regards.





1 reply
Question marked as Top-ranking reply

Jan 5, 2020 12:13 PM in response to aubren160

Hi aubren160,


Thank you for using the Apple Support Communities! I understand you lost your AirPods case, and I'd like to help.


Find My may not able to locate a lost Charging Case, as it's more targeted towards finding the lost AirPods themselves: If your AirPods are lost - Apple Support. You can purchase a replacement Charging Case if you are unable to locate it. More information about this can be reviewed here: AirPods Repair - Official Apple Support. If you decide to stop in to your local Apple Store Store List - Apple Store - Apple, or Apple Authorized Service Provider Apple - Find Locations - Location Selector, you’ll need your serial number, so be sure to bring your proof of purchase, or original AirPods box, along with your original AirPods. Or, reach out to discuss options here: Contact - Official Apple Support.



Best regards.





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I lost my AirPods case but still have the actual ear buds.

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