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payment issues

I have been unable to resubscribe on my Apple ID because my payment method on file is being declined. I have changed methods, removed and replaced cards, done all I know to do..... At first, it will go through and my card will be debited, then the transaction will be reversed and my payment method declined. These are cards I have used on Apple ID for over a year, and suddenly my subscriptions can’t be renewed!

What could be the problem here?

iPhone 7 Plus, iOS 13

Posted on Jan 2, 2020 10:45 PM

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Question marked as Top-ranking reply

Posted on Jan 3, 2020 9:23 AM

Apple ID payment information - If your payment method is declined, or you have a billing issue with a previous purchase in the iTunes Store


If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.  


iTunes Support


iTunes Support – world wide

1 reply
Question marked as Top-ranking reply

Jan 3, 2020 9:23 AM in response to oyegbemisola

Apple ID payment information - If your payment method is declined, or you have a billing issue with a previous purchase in the iTunes Store


If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.  


iTunes Support


iTunes Support – world wide

payment issues

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