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Level 1

5 points

iPad air

I have an older ipad air that isn't allowing me to update the software. It says "The version of iOS running on your iPad does not support wirelessly updating to this version to this version of iOS. Plwase connect your device to iTunes on a computer to update to the latest software." Then it provides a link that no longer works. What should I do?

iPad Air 3 Wi-Fi

Posted on Jan 4, 2020 3:26 PM

Best reply

Niel

Level 10

727,205 points

Posted on Jan 4, 2020 3:33 PM

Plug it into a computer with iTunes installed, or a Mac running Catalina, click here, and follow the instructions.

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iPad air

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