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Ring/Silent button stuck on silent

My ring/silent button is stuck on silent. Is there anyway that I can release it without taking it into the Genius Bar ? This is for an iPhone 6.



Posted on Jan 5, 2020 4:34 PM

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Question marked as Top-ranking reply

Posted on Jan 6, 2020 1:42 PM

No.


If your phone has a physical issue, it should be taken to an Apple store or an authorized service center for service: https://locate.apple.com.


Depending on where you live, you might also be able to send it in for service if you're not able to get to a store. You'd have to call or chat Apple to find out if that's an option though: https://getsupport.apple.com.

2 replies
Question marked as Top-ranking reply

Jan 6, 2020 1:42 PM in response to PaulieHPaul

No.


If your phone has a physical issue, it should be taken to an Apple store or an authorized service center for service: https://locate.apple.com.


Depending on where you live, you might also be able to send it in for service if you're not able to get to a store. You'd have to call or chat Apple to find out if that's an option though: https://getsupport.apple.com.

Jan 6, 2020 2:04 PM in response to PaulieHPaul

PaulieHPaul wrote:

My ring/silent button is stuck on silent. Is there anyway that I can release it without taking it into the Genius Bar ? This is for an iPhone 6.

Do you have any kind of case on the phone? If you do, try taking it off. If that doesn't work, you're going to need to make an appointment to have it serviced.


Genius Bar Reservation and Apple Support Options - Apple



Ring/Silent button stuck on silent

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